Terms & Conditions

What We Do

We connect you with local service providers. We don’t run the services ourselves.

Who Can Use

Only people 18 years or older.

Booking & Payment

  • Some services need full payment, others allow deposit first.

  • If deposit, the rest must be paid before service.

  • Payments are made online, securely.

  • Booking is confirmed only after payment and confirmation.

No Refunds

  • Bookings cannot be refunded, as dates are locked.

  • But if provider fails to deliver, you may be protected under consumer law.

Your Responsibility

  • Double check your booking details.

  • Be on time. No-shows are not refunded.

  • Follow rules given by providers.

Our Responsibility

We are not responsible for accidents or issues during services provided by third parties.

Contact

Gengbiz Digital Solution 202403195596 (003627707-V)
Email: [email protected]
Phone: 0163249014

Terms & Conditions

Gengsewa.com

1. Acceptance of Terms

By using gengsewa.com, you agree to these Terms & Conditions.

2. Services Provided

  • We are an aggregator platform connecting customers to local providers.

  • We do not directly operate or own the services.

3. Eligibility

  • Users must be 18 years and above.

4. Bookings and Payments

  • Bookings may require deposit or full payment.

  • Deposit bookings must be fully paid before service date.

  • Payments are securely processed through third-party gateways.

  • Bookings confirmed only after payment and confirmation email.

5. No-Refund Policy

  • Bookings are non-refundable once confirmed, as dates are locked.

  • However, refunds may apply under consumer protection laws (e.g., if provider fails to deliver).

6. Customer Responsibilities

  • Check booking details before paying.

  • Arrive on time; no-shows may forfeit bookings.

  • Follow safety rules from providers.

7. Limitation of Liability

We are not responsible for accidents, damages, or losses caused by third-party providers.

8. Governing Law

This agreement is governed by Malaysian law.

9. Contact Information

Gengbiz Digital Solution 202403195596 (003627707-V)
Email: [email protected]
Phone: 0163249014

Disclaimer
This Privacy Policy and Terms & Conditions are provided for general informational purposes. In case of conflict, applicable Malaysian consumer protection laws shall apply.
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Gengbiz Digital Solution 202403195596 (003627707-V)
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