Privacy Policy

Who We Are

We run gengsewa.com, a rental platform connecting you to local services like houseboats, fishing trips, jungle trekking, and car rentals.

Who Can Use

• You must be 18 or older.

What We Collect

• Name, phone, email.

• Booking and payment info (deposit or full payment).

• Device info (IP, browser).

How We Use Info

• To confirm bookings.

• To process payments.

• To contact you and providers.

Payments & Refunds

• Some providers require deposit, some full payment.

• If deposit, you must pay the rest before service date.

• All payments are secure and online.

• No refunds after booking, unless the provider fails or consumer law requires.

Your Rights

You can ask us to update or delete your data.

Contact

Gengbiz Digital Solution (003627707-V)
Email: [email protected]
Phone: 0163249014

Privacy Policy

Gengsewa.com
Operated by Gengbiz Digital Solution 202403195596 (003627707-V)
Effective Date: 1/8/2025

1. Introduction

Gengsewa.com (“we,” “our,” “us”) provides an online rental aggregator platform connecting users with local service providers offering services such as houseboat rentals, fishing trips, jungle trekking, and car rentals. By using our website, you agree to this Privacy Policy.

2. Eligibility and Consent

• Services are for individuals 18 years and above.

• By booking, you consent to our collection and use of your information to process your order.

3. Information We Collect

• Personal Information: Name, email, phone, identification (if required).

• Transaction Information: Booking details, deposit or full payment info, service history.

• Technical Information: IP address, device, browser.

• Communications: Messages and inquiries.

4. How We Use Your Information

• Process bookings and payments.

• Communicate with you and providers.

• Improve website services.

• Comply with legal obligations.

5. Payments and No-Refund Policy

• Bookings may require deposit or full payment, depending on service provider.

• If deposit is paid, balance must be cleared before service date.

• Payments are processed securely via third-party gateways.

• All bookings are non-refundable, except where required by consumer protection laws.

6. Data Security

We use technical and organizational measures to protect your personal data.

7. Data Retention

We keep your data only as long as needed for business or legal reasons.

8. Your Rights

You may request access, correction, or deletion of your personal data where permitted by law.

9. Contact Us

Gengbiz Digital Solution 202403195596 (003627707-V)
Email: [email protected]
Phone: 0163249014